Guest App
Scan, order, enjoy
No need to call or wait. Get everything you need in your room with a quick scan.
The Idea
Hoteza Guest App solution provides entertainment, information & services effortlessly through guest’s smartphones.
Commercially, yes. But it’s no longer photography. It is an image, it is a functional object or an expression of stereotypes. It does not like the anarchist variations of art: it’s just a monument to the security of the already seen.
Restaurant & SPA Bookings
Your guests can order hotel services, such as room cleaning, SPA treatments or places at your restaurant table easily through a few clicks.
Online Payments
Upgrade your safety level by allowing your guests to make online payments easily & securely from their devices.
TV Remote Control
Give your guests the most convenient remote control by using Hoteza TV Remote Control, created to easily switch between different in-room TV devices & with a channel overview.
Room Control
Give your guests the most convenient remote control by using Hoteza TV Remote Control, created to easily switch between different in-room TV devices & with a channel overview.
Communicate with your guests
Marketing Module
Marketing Module can help you engage guests through promotions of hotel services, or create better relationships & brand loyalty through celebratory messages congratulating their milestones.
WhatsApp Integration
Connect with guests via WhatsApp for warm welcome messages, marketing, & direct communication. Share unique links to Guest App, self-check-in & personalized details for a seamless experience.
Hoteza Phone
Make the most out of Hoteza Guest App by using Hoteza Phone, an internet-based phone that fits seamlessly into the guest journey
Mobile Key
Hoteza Mobile Key gives your guests an option of a keyless hotel room entry through Guest App usage
Ways to promote your guest app
Our targeted promotion strategies make it easy for guests to access & use your hotel guest app, enhancing their overall experience.
Printed & Digital Materials
QR codes can be displayed on printed materials & digital screens. For example, at the front desk screens, in the elevator, or on key card holders.
Personal Link via Email or WhatsApp
With welcome emails containing personal link, you can greet your guests & give them Guest App access with login information already filled out.
After Connecting to the Internet
After a successful connection to the hotel’s Wi-Fi through HSIA, guests will see an invitation to visit the Guest App.
In-Room TV
Use the personal QR code on the TV screen so guests can start using Guest App by simply scanning the QR Code, without having to log in.
Brand-first customization
Keep your brand manager happy. The logo, font, and colors are all customizable.
Plans
Keep your brand manager happy. The logo, font, and colors are all customizable.
What hotels say
We were very happy to work with Hoteza for their in room IPTV system which gives us huge flexibility to give the guest an exciting, tailored experience. It’s also very easy to use and update for my team!
Hoteza redefines innovation in hospitality and tourism industry. High-tech solutions that helped us increase our guest experience satisfaction and boost internal sales. Providing us smart, functional, and user-friendly products, Hoteza showed us new ways to drive hotel performance.
Since 1925, the Esplanade Zagreb Hotel has been renowned for its innovation in hospitality. We continue to build on this tradition with our partners from Hoteza. Our vision combines with their knowledge in order to create high-tech services tailored to our guests’ needs.
Emily Barrett
@deloveper
I’m a vegetarian and it’s always a pain to go through every menu item when ordering. Concierge showed me how to filter before ordering the food, so much easier! The food was delicious, and the fact I did not have to read through hundreds of ingredients made it so much easier!
Margaret Sims
@deloveper
On my way to the hotel, I checked the email and clicked to the link to get to the app — my information was logged in, I did not have to do a thing, just order some food which was waiting for me by the time I got to the room.
Emily Barrett
Emily Barrett
There’s no need to find people around the hotel to communicate — saves so much time on a business trip to just open the chat and ask the question, even in the middle of the night. The magic of technology.
Emily Barrett
Emily Barrett
There’s no need to find people around the hotel to communicate — saves so much time on a business trip to just open the chat and ask the question, even in the middle of the night. The magic of technology.
Emily Barrett
Emily Barrett
There’s no need to find people around the hotel to communicate — saves so much time on a business trip to just open the chat and ask the question, even in the middle of the night. The magic of technology.
Emily Barrett
Emily Barrett
There’s no need to find people around the hotel to communicate — saves so much time on a business trip to just open the chat and ask the question, even in the middle of the night. The magic of technology.
