Mobile Check-in
Check-in before stepping in
Your room is waiting as soon as you arrive
The Idea
Hoteza Check-in gives your guests the ability to complete check-in process before they even set foot into the hotel.
It’s designed to give your staff a chance to focus on more important tasks & be the perfect hosts when your guests arrive.
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Certified integrations with PMS
All data provided by guests will automatically go into the management system. Integration helps saving time for the guests, and ensures the highest level of service by giving staff more time to focus on guests rather than the check-in process.
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ID Verification
With Hoteza Mobile check-in OCR and real-time biometrical face matching solution, the process of guest identification becomes faultless and more accurate. This makes documents check faster and more secured.
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Upselling and upgrades
During the check-in process, guests will be offered to upgrade a room and order services so your hotel can generate extra revenue.
Mobile Check-in guest journey
Mobile Check-in guest journey
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Before stay
Few days before the check-in day, the guest will recieve an customized email invitation to start the mobile check-in. By clicking the link, guests will be taken to a personalized webpage with a welcome screen with the offer to start the check-in process.
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Upgrade Options
Give your guest a chance to upgrade their room if there are rooms available by displaying their options during their self-check-in. Two-way communication with PMS will notify your staff of the decision the guests have made in real-time.
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OCR & Face Match
Enhance guest security & streamline the check-in. Automate data entry through OCR for quick document processing, while Face Match ensures a secure check-in, setting the stage for a delightful stay.
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Up-Selling Options
Create opportunities for your guests to elevate your stay during the check-in process by offering them additional services. Flowers upon arrival or a limousine waiting at the airport - everything you wish to offer is displayed in an interactive menu with images & descriptions.
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Payment
Hoteza Payment Gateway allows the guests to pay immediately using any payment card and method. It allows the hotel to hold the deposits and proceed recurring payments, save time and money on printing checks, and avoid payments dispute.
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Express Check-Out
Simplify departure with Express Check-Out, allowing guests to complete the check-out process independently. Reduce front desk congestion providing a quick & hassle-free departure, setting the tone for a positive overall impression of their stay.
Upgrade Options
Give your guest a chance to upgrade their room if there are rooms available by displaying their options during their self-check-in. Two-way communication with PMS will notify your staff of the decision the guests have made in real-time.
OCR & Face Match
Enhance guest security & streamline the check-in. Automate data entry through OCR for quick document processing, while Face Match ensures a secure check-in, setting the stage for a delightful stay.
Up-Selling Options
Create opportunities for your guests to elevate your stay during the check-in process by offering them additional services. Flowers upon arrival or a limousine waiting at the airport - everything you wish to offer is displayed in an interactive menu with images & descriptions.
Payment
Hoteza Payment Gateway allows the guests to pay immediately using any payment card and method. It allows the hotel to hold the deposits and proceed recurring payments, save time and money on printing checks, and avoid payments dispute.
Express Check-Out
Simplify departure with Express Check-Out, allowing guests to complete the check-out process independently. Reduce front desk congestion providing a quick & hassle-free departure, setting the tone for a positive overall impression of their stay.
Mobile Key
Give guests a completely seamless check-in with Mobile Key solution, granting contactless access to their rooms via their smartphones, enhancing both safety & convenience.
Communicate with your guests
Marketing Module
Marketing Module can help you engage guests through promotions of hotel services, or create better relationships & brand loyalty through celebratory messages congratulating their milestones.
WhatsApp Integration
Connect with guests via WhatsApp for warm welcome messages, marketing, & direct communication. Share unique links to Guest App, self-check-in & personalized details for a seamless experience.
Brand-first customization
Keep your brand manager happy. The logo, font, and colors are all customizable.
Plans
Add-Ons
- OCR - Document Reading
- OCR + Face Match
- WhatsApp Business