15.09.2024

The Interactive All-in-One Solution at Guest’s Reach: Hoteza’s Vision for the In-Room Tablets

he changing nature of the hospitality has pushed for some changes in communication, sustainability and technology to the next-level service in order to help provide the guest with an outstanding experience from start to finish by using the in-room tablet solution

Hoteza’s HotPad hotel technology solution is a multilingual guest service application designed especially for the room-based tablets. This interactive guest room entertainment system benefits everyone: it provides the hotel with a powerful and efficient marketing tool for direct communication and the guests for a simple and quick solution for their in-room use. 

The solution offers the ability to work on both iOS and Andorid devices, depending on the preference or the existing equipment – it’s easily installed and has the option for multiple integrations with various PMS, RMS and POS systems all over the globe. It supports 68 languages and operates on the cloud technology, requiring to be connected to Wi-Fi within the hotel to handle the operations and content management, easily manageable through Hoteza’s unique CMS.

HotPad is a versatile service which provides numerous benefits for the guests. It does not require for the guests to download the application themselves; it delivers on detailed information on information on both the hotel and the destination. The services provided with one tap on the screen include taxi ordering, room service or extra toiletries for the room, as well as an easy access to room controls. The tablet can be used instead of the antiqued landlines with a tablet-integrated telephone function. Using it can also replace the regular printed materials, allowing for an easier, real-time relevant updates and a significant cut in costs when it comes to guest information. 

Intuitive design of the interface helps the guests to navigate this in-room tablet solution with ease and confidence, allowing an easy browse into the features, the seamless design of the user-friendly interface is enriched with interesting photos and created to fit into visual identity of the brand, along with customised icons, backgrounds, colours and fonts used to create the solution.

Hoteza HotPad solution helps cutting costs and finding new revenue-generating channels

Hoteza HotPad solution helps cutting costs and finding new revenue-generating channels, achieving sustainability goals, and provide with statistical information on guest activity, making a powerful marketing tool for future use.The practice has shown many things, amongst which the fact the younger guests are more likely to open the integrated messenger with one of the departments in the hotel and send their message without having to pick up the phone, and with growing numbers of user hotels, imaginative new ways have been discovered. Esplanade Zagreb hotel has decided to use HotPad service for their VIP guest limo service: by giving the guest a chance to explore tablet options while on their way to the location, the experience starts before the guest even enters the hotel.